
30 | Microsoft Office Communicator 2007 Getting Started Guide
This indicator is displayed in your Contact List next to the name you have
blocked. To the person you have blocked, you appear to be offline.
Get Additional Contact Details
If a contact’s status is not available, you can open his or her Contact Card to get additional details to
determine when the contact will be available, assuming that you have been granted Company access
level or higher.
To view a contact’s schedule information
In the Office Communicator window, click the contact’s Presence button in the Contact
List. If a contact has granted you the default Company access level or above, you can click
the contact’s Presence button to view his or her schedule and determine when the contact
will be available.
View Calling Options
Sometimes you will need to contact a person on their cell phone or at an alternate number. In Office
Communicator, you can view a contact’s alternate phone numbers by clicking the arrow to the right of
the Call button. In the previous chapter, we looked at how you publish your alternate phone numbers.
But how do you find alternate phone numbers for your contacts?
To view calling options for a contact
1. In the Contact List, click the arrow to the right of the Call button associated with the
contact, as shown in the following illustration.
2. The phone numbers that you see for a contact are determined by the access level the
contact has granted you. For example, if the contact has granted you a Team or Personal
access level, you will see his or her mobile phone number. If a contact’s mobile number is
not available to you, you can contact that person and ask them to raise your access level to
Team or Personal.
What Is a Communicator call?
One of the menu items in the Call option menu is Communicator call. A Communicator call is a
Voice over Internet Protocol (VoIP) call that is routed to all of a contact’s devices that are running
Office Communicator 2007. A contact can receive a Communicator call on his or her computer or on a
telephony device that is configured for Office Communicator 2007.
Note
You can only make Communicator calls to Office Communicator contacts
within your company and to federated contacts outside your company.
Communicator Calls to public IM contacts or non-federated contacts outside
your company are not supported.
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